Care for others ↓ By serving society fully ↓ By excelling in your job
kodawari - the pursuit of perfection.
Hopsitality. Is not about technology or no technology. It’s about caring for your guests, and doing what’s best for them.
Omotenashi — hospitality. wholeheartedly look after guests. omotenashi is performed without an expectation of anything in return. “Service” can sometimes be somewhat forward or blatant in order to remind the customer that they are being provided a product. On the other hand, omotenashi is frequently invisible to the customer and essentially should never intentionally remind the customer of the hospitality.
Charlie Munger. Deliver to the world something you would want to buy on the other side.
Japanese culture and customs is a positive externality. Lack of customs (politeness, hospitality, public loudness, littering) is a negative externality.